The public loves the airport Leonardo da Vinci of Fiumicino, Roma. Once again he obtains an enviable record: it is the most loved by passengers throughout Europe. An incredible result, considering how travelers have continued to express themselves in the same way since 2017. An undisputed domain, that of the airport Capitoline, which imposed itself on the competition for the quality of its services, obtaining a score 4,61 out of 5.
Fiumicino king of Europe
To confer the coveted award is the ACI, that is Airports Council International. This association is responsible for interviewing a large number of passengers, in order to monitor the perceived quality of the services offered in a total of 250 airports worldwide. The latest report dates back to the third quarter of 2021 and once again exalts Fiumicino in Europe.
The most popular services
Passengers have their say and here are the services that have hit the most in this 2021, as well as in previous years:
- clarity of the information received
- cleaning of the environments
- courtesy of the operators
- facilities at the airport
- waiting times at security checks
- efforts made for health security during the hot phase of the Covid pandemic
The future of Fiumicino
Great satisfaction for the Rome airport, which is now already looking to the near future. The airport of the capital is projected towards a sustainability and innovation project, as required by the Paris Agreement.
The plan in place aims at a zeroing of Co2 emissions by 2030, focusing on electric mobility and renewables. As for passengers, however, services will be simplified thanks to the investment in digitalization and open innovation, so as to create an increasingly avant-garde and comfortable hub.
Photo source in evidence Fiumicino Airport - instagram.com/aeroporti_di_roma
